Processing
Orders are processed after payment or written quote acceptance. Custom and bulk orders follow the lead time stated in your quotation.
Delivery methods & charges
Shipping method and charges are confirmed in writing before an order is finalized. Freight delivery may apply to large or heavy items.
Delays & tracking
If a shipment will be delayed we will notify you promptly and offer the option to cancel for a refund. Tracking details are provided when available.
Contact
Questions can be sent to support@horizonpeakgroup.com, by phone at +1 208-792-6630, or by mail to HorizonPeak Group LLC, 5620 W Ruben Ln, Springfield, MO 65802, USA.